The Eye Surgical Associates team includes some of the most qualified and experienced vision professionals in the field. Our ophthalmologists, iLASIK specialists, corneal specialist, ophthalmic assistants and technicians work together to provide quality service and personalized care for all of your needs. Most have been with the practice for years.
Professional development is a top priority to ensure that every staff member maintains their skills and knows all the latest ophthalmic guidelines. All of our technicians are either Certified Ophthalmic Assistants, Certified Ophthalmic Technicians or are in the process of obtaining a designation. Continuing education is required for upkeep of their designations and to meet our internal standards.
Julie Payne has been an active member of the Bloomington-Normal Community for 35 years. She is a graduate of Illinois State University with a Bachelor’s degree in Communications and Master’s degree in Business Administration.
Prior to her position as ESA’s Practice Administrator, she served as Vice President of Development and Public Relations for The Baby Fold from 2006-2016, Marketing and Community Relations Director for BroMenn Healthcare from 1985 to 1999 and ran her own business, The Nanny Agency, from 1999-2006.
Throughout her professional career, Julie has served in several community organizations and is currently past President of Bloomington-Normal Sunrise Rotary, and a member of the Unit 5 Foundation Board.
In 1995 Julie was named outstanding public relations alumni by ISU, outstanding MBA student in 2003 and is a graduate of the McLean County Leadership program and Leadership Illinois program.
She and her husband, Jeff, are active in their church and with their family.
American Board of Opticianry (ABO) Certified
Like our clinical staff, our optical department offers only the most experienced and highly trained individuals. Certification through ABO ensures that our employees are well educated and highly trained. Employees must maintain certification by completing the required continuing education hours.
With more than 80 years of experience in billing and insurance applications, our business office associates are well-versed in insurance guidelines and filing requirements. They work with many insurance companies every day to ensure that your claim is handled as thoroughly and efficiently as possible.
Our front desk staff is the gatekeeper to our doctors! They will help you schedule an appointment, check you in and out, manage your paperwork, answer your phone calls, and pretty much anything and everything in between. We are very thankful for them!
Certified Ophthalmic Assistants (COAs) and Certified Ophthalmic Technicians (COTs)
At Eye Surgical Associates, we pride ourselves in employing only the best assistants and technicians. We require them to obtain certification (if they do not already have it) and to maintain it by completing the required continuing education hours. COAs are required to earn 18 continuing education hours every three years, and technicians are required to obtain 27 every three years. Candidates for assistant and technician certification are required to take a written exam given through the Joint Commission on Allied Health Personnel in Ophthalmology. Acquiring and maintaining this certification helps ensure that our employees are trained at the highest level in order to provide our patients with excellent care.
Our Cataract Team
Our cataract team will work with you and your surgeon when it’s time to assess your need for cataract surgery. They will help guide you through your options and answer any questions you have along the way. They have 50+ years of combined experience and will be there for you from your evaluation through your post-operative period. You will receive the best possible care from our specially trained cataract team!
Our iLASIK Team
We have a specially trained group of three Laser Vision Coordinators with 30+ years combined experience that will give you personalized attention and priority scheduling. The coordinators will be there for your entire visual journey, from the beginning with your FREE LASIK Consultation, all the way to your one year anniversary celebrating your new vision.
Our Vision Care Team
Periodic eye and vision examinations are an important part of preventive health care. We offer comprehensive vision examinations to both adult and pediatric patients. Whether you need to update your glasses or contact prescription or want to try a new contact lens, our team can help you achieve your best possible vision! ESA accepts EyeMed and VSP vision insurances.